Website Accessibility

SANDAG is committed to ensuring accessibility for our website, The content on this page describes our efforts relating to compliance with local and federal law and conformance with international standards for web accessibility.

The goal of our ongoing accessibility effort is to conform to Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) version 2.1, the level AA criteria; and follow California Government Code 11135, located in Section D of the California Government Code. Code 11135 requires all electronic and information technology developed or purchased by the State of California Government to be accessible to people with disabilities. We regularly test and monitor our website to ensure it is usable by site visitors who use assistive technology or who have sensory, cognitive, and/or mobility disabilities. We want our website to be easily used by people of all abilities. The tools we use to test include Google Lighthouse, axe chrome extension, and WebAIM. 

Known Issues and Workarounds

  1. SANDAG’s PDFs may not be accessible using Adobe Acrobat Pro’s built-in accessibility tools, but we are working on updating these files. If there are any files you are having issues accessing, email us at and we will help you.

  2. SANDAG’s videos are embedded on the website from YouTube. Many videos created in 2021 and after are accessible and include captions. Older videos may not have captions, and SANDAG is working to update these. Please email us if there is a particular video you need assistance with. 

SANDAG will continue to work toward making as accessible as possible.

External Websites 

When you select an external link from web pages on, this will lead to a third-party managed website or another SANDAG-owned digital website that is not part of When you visit these websites, you are subject to the privacy, copyright, security, and information quality policies of that website and SANDAG cannot guarantee that the website will comply with the accessibility requirements of Section 508 of the Rehabilitation Act and the WCAG.

Contact Information

We welcome your feedback on the accessibility of Please let us know if you encounter accessibility barriers on this website or if you need any other help accessing digital information from SANDAG: 

Phone: 619.699.1900
TTY: 619.699.1904 

SANDAG ADA Coordinator
The Director of Diversity and Equity
401 B Street, Suite 800
San Diego, CA 92101