SANDAG Main Office
On April 1, 2025, SANDAG relocated to a new main office space in Downtown San Diego:
1011 Union Street, Suite 400
San Diego, CA 92101
Main Line: 619.699.1900
Fax: 619.230.1009
TTY: 619.699.1904
SANDAG operates on a 9/80 work schedule. Our main office in downtown San Diego is open to the public Monday through Friday, 8 a.m. to 5 p.m. and closed every other Monday and federal holidays. View a calendar of office closures.
The SANDAG Board Room is located on the first floor. To attend in-person public meetings, visitors can access the Board Room through the building’s main lobby.
For customer service, visitors can check in at SANDAG’s reception desk located in suite 400, on the fourth floor.
General Inquiries, Public Records Requests, and Media Inquiries
Public Comments
Website Technical Issues
Data Inquiries
Employer Commuter Program, Bike Parking, Guaranteed Ride Home, Vanpool, and Bike Education
sustainabletransportation@sandag.org
SANDAG Customer Service Center (Toll Operations)
1129 La Media Road
San Diego, CA 92154
Customer Service: 888.889.1515
Toll Payments, Pay-By-Plate, and FasTrak Account Inquiries
Email customerservice@sandag.org or manage your FasTrak account online.
The SANDAG Customer Service Center is open Monday through Friday, 8 a.m. to 6 p.m. and closed on federal holidays. View a calendar of holiday closures.
Customer Service Center representatives are also available at the SANDAG Main Office on Tuesdays and Thursdays, 10 a.m. to 2 p.m.
Freeway Service Patrol
Dial 5-1-1 and say Roadside Assistance service is provided Monday through Friday, 5:30 a.m. to 6:30 p.m. and Saturday and Sunday, 10 a.m. to 6 p.m. Service is unavailable on federal holidays.