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Privacy Statement
Privacy Policy | Terms of Use | Information We Collect
 

SANDAG wants to assure you that it respects your privacy and the confidentiality of your personal information. That is why SANDAG collects only the information that is needed to serve you and administer our programs. SANDAG follows the principles outlined below, which are in accordance with practices for customer privacy and data protection in the State of California. The effective date of this Policy is September 1, 2004.

1. Personally Identifiable Information

This Policy is intended to cover personally identifiable information (“PII”). PII includes information such as your first or last name, your home or e-mail address, and your telephone number. Generally, SANDAG only obtains your PII when you register for our publications or services, make a purchase from SANDAG online, or when you send comments to SANDAG through the use of our Customer Service comment form.

2. Consent

If you chose to engage in certain activities on this site, such as ordering publications or products, registering for services, entering contests, or sending comments, SANDAG may ask you to provide PII by filling out and submitting an online form. These activities, are completely optional for you to engage in, however, SANDAG may ask that you provide information, such as your first and last name, home or business mailing address (including ZIP code), e-mail address, employer name, job title and department, telephone and facsimile numbers, as well as some other personal information that may be used for verification (i.e. birth-place, eye color, etc). Some of the information that SANDAG asks you to provide is identified as mandatory and some as voluntary. If you choose to not provide the mandatory information with respect to a particular activity, you will not be able to engage in that activity.

SANDAG collects PII information in order to deliver the products, information, and services you request easily and efficiently and to administer SANDAG’s programs. The privacy of your PII is a serious matter. SANDAG will not sell or distribute your personal information outside of SANDAG’s member agencies unless it is otherwise posted on the relevant online questionnaire.

3. Security

When requesting credit card information, SANDAG uses secure sockets layers (SSL) encryption to protect the transmission of the information you submit, through secure online forms.

If you send SANDAG an e-mail, you should know that e-mail is not necessarily secure against interception. So if your communication includes sensitive information and you would prefer not to use one of our online forms, contact us by postal mail or telephone rather than e-mail.

4. Notice of Changes to this Policy

If SANDAG decides to change its privacy policy, those changes will be posted here so that you will always know what information SANDAG gathers, how it might be used, and whether SANDAG will disclose it to anyone. Your use of this site will be subject to the most current version of the Privacy Policy at the time of such use.

5. Notice to Parents

Parents or guardians: SANDAG wants to assist you in guarding your children’s privacy. SANDAG encourages you to discuss safe and responsible use of personal information while using the Internet. You can find more information on this subject at http://www.americalinksup.org/ furthermore, under the Children’s Online Privacy Protection Act, (http://www.ftc.gov/ogc/coppa1.htm) no Web site operator can require, as a condition of participation in an activity, that a child under the age of 13 disclose more information than is reasonably necessary. SANDAG abides by this requirement.

 

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