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Courts and Police

San Diego Superior Court Users Survey

The San Diego Superior Court received a grant from the State Justice Institute (SJI) to interview over 3,000 court users. The overall objective was to develop and administer a survey that would determine court users' opinions of the accessibility to facilities and services.

The SANDAG Criminal Justice Research Division contracted with the Court to collaborate in the survey design, train interviewers, analyze the results of the survey, and prepare a report.

The Court was successful in obtaining interviews with court users at ten different facilities in the San Diego Region and was able to learn their opinions about the capacity of the Court to facilitate access and provide appropriate services.

Survey questions identified respondent's reasons for coming to the court, including type of matter and stakeholder category; how easy or difficult it was to find the facility, courtroom, or office; the respondent's opinion of court personnel; and the adequacy of services received.

Project Manager

Dr. Cynthia Burke, Director, Criminal Justice Research Division
Phone: (619) 699-1910, Email: cindy.burke@sandag.org

For media inquiries, please contact the SANDAG Public Information Office at (619) 699-1950 or pio@sandag.org.